Before Wellness Executive Assignment:

• 100% refund to the original payment source if cancellation occurs after booking the test but before the assignment of the Wellness Executive.
• Refund will be processed within 5-9 days from the cancellation date.

Post Wellness Executive Assignment till Sample Collection:

• A cancellation charge of Rs. 200 will be deducted if cancellation occurs after the assignment of the Wellness Executive but before sample collection.
• The remaining amount will be refunded to the original payment source within 5-9 days from the cancellation date.

After Sample Collection:

• No cancellations allowed after the sample collection has been completed.
• Refunds will not be issued for cancellations post-sample collection due to the nature of the service.

Please note: All refund processing times are subject to banking and payment gateway timelines and may vary